Microsoft Dynamics 365
Customer Insights - Data
Customer Data Platform
Microsoft Dynamics 365 Customer Insights -Data is an AI-powered customer data platform, it can bring data from all sources across channels including campaign responses, websites, physical and online stores, social media, etc. to give enterprise insights for delivering a personalized customer experience. With Microsoft Dynamics 365 Customer Insights, you can prepare and visualize data in real time. Providing the AI-driven customer segments, you can organize personalized campaigns, recognize and recommend relevant products and offers to increase the loyalty of high-value customers.
Support data privacy and General Data Protection Regulation (GDPR) compliance
Maximise revenue and customer retention
Identify customers precisely and easily
Get deep insights with advanced customer data analytics
Features
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Customer Profiles and Activities
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Complex Segments with Segment Builder
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Data Unification
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Data Enrichment
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Customer Lifetime Value (CLV) Prediction
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Product Recommendation Prediction
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Measure Builder